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Customer Experience

Customer Experience

Engage customers with live feedback, approvals, alerts, and smart journeys.
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One Customer. One Platform. One Journey.

Jenny Smith has one profile across the entire platform. Whether buying or selling, she controls her journey and owns her data—while agents like Ethan Parker manage their personal relationship with Jenny and a pipeline of Opportunities built on trust.

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Journey Management

Jenny’s Journey, Step-by-Step

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One Platform - Every Partner

Jenny can visit the platform site or any affiliated Brand, Team or Individual Agent site to create buying/selling requirements, and choose which agent/s she works with. Jenny stays in control, while agents manage live pipelines built on trust and transparency.

Relationships Control Access, Not Just Data

When Jenny selects an agent like Ethan Parker, the platform creates a secure relationship and a linked opportunity with her requirements. Ethan can communicate through her preferred channels — email, SMS, social, or Chatter. If she unfollows him, communication stops but the relationship stays intact.

Stay Connected with Chatter

Jenny receives automated and manual live updates based on what she follows: Communities, Agents, Listings. Then receives per post or daily, weekly digest emails based on her preferences.

How We Win Together

Win More Deals.

Capture off-market listings before anyone else—so you stay one step ahead, and keep 100% of the profit.

Monetise Your Data.

Turn your local market intel into revenue: share aggregated trends on our platform and earn a slice of every data sale.

Own Your Future.

Collaborate on a single source of truth and set the industry standard—so clients stick with you, not the competition.

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The Property Platform has allowed me to fill my office with salespeople rather than support staff. I'm able to focus my time purely on sales rather than managing the system

Josh Sherwood
CEO, Freedom Property

The platform built for growth

Find out why real estate professionals choose The Property Platform.
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